Frequently Asked Questions (FAQ) - Bassi Transport Services

 What services do you offer?

At Bassi Transport Services, we offer a variety of bus charter services across Singapore. Our fleet includes 23-seater buses, 45-seater buses, 49-seater buses, 13-seater minibuses, and 51-seater buses, providing transport solutions for schools, businesses, private customers, and travelers. We specialize in services such as airport transfers, one-way trips, and hourly bookings. We also provide midnight services for late-night travel needs.

How do I book a bus?

Booking a bus with us is easy! Simply reach out to our team via our contact form on the website or call us at [phone number]. You can also email us at [email address] to discuss your specific requirements. Provide us with the following details:

• Date and time of your trip
• Pickup and drop-off locations
• Bus size and seating capacity
• Type of service (one-way, airport transfer, hourly, etc.)

What is the pricing for bus rentals?

Our pricing depends on the bus type and service you require. Here’s a breakdown of our pricing:

• 23-Seater Bus: One-way trip – $90, Hourly booking – $60/hour (Minimum 3 hours)
• 45-Seater Bus: One-way trip – $110, Hourly booking – $75/hour (Minimum 3 hours)
• 49-Seater Bus: One-way trip – $125, Hourly booking – $80/hour (Minimum 3 hours)
• 13-Seater Minibus: One-way trip – $65, Hourly booking – $55/hour (Minimum 3 hours)
• 51-Seater Bus: One-way trip – $130, Hourly booking – $85/hour (Minimum 3 hours)

For more detailed pricing and additional charges, such as airport transfers or midnight charges, please refer to our pricing page or contact us directly.

Do you provide airport transfer services?

Yes, we provide airport transfer services to and from Changi Airport. Our fleet is available for airport arrivals and airport departures, ensuring you have reliable and comfortable transportation to and from the airport.

• Airport Arrival: Prices start from $100 for a 23-seater bus.
• Airport Departure: Prices start from $100 for a 23-seater bus.

Are your buses air-conditioned?

Yes! All our buses are equipped with air-conditioning to ensure a comfortable and enjoyable ride, no matter the weather outside.

What is your cancellation policy?

We require 48 hours' notice for cancellations. If you cancel within 48 hours of the scheduled service, a cancellation fee may apply. Please contact us as soon as possible if you need to cancel or reschedule your booking.

Are there any additional charges for late-night services?

Yes, midnight charges apply for services between 2300hrs (11:00 PM) and 0700hrs (7:00 AM). The additional charge is $25 for most services.

Can I make an hourly booking for a bus?

Yes, we offer hourly bookings for all bus sizes. The minimum booking time is 3 hours. You can use our buses for various events, such as corporate functions, tours, school trips, or private events. The hourly rate varies depending on the bus size.

What are your operating hours?

Our office is open Monday to Saturday from 9:00 AM to 6:00 PM. We provide 24/7 transport services, including late-night and early morning trips. Feel free to contact us outside of office hours for emergency bookings.

Do you provide services for large groups and corporate events?

Yes, we specialize in transporting large groups and can accommodate corporate events, conferences, and tours. With our large fleet of buses and minibuses, we can serve groups of all sizes efficiently and comfortably.

How do you ensure the quality and safety of your buses?

We pride ourselves on maintaining a high standard of service. Our buses are well-maintained, sanitized, and inspected regularly for safety and cleanliness. Our professional drivers are fully trained and experienced, ensuring your safety and comfort at all times.

Can I request a specific driver for my booking?

We do our best to assign the most qualified drivers to each booking. If you have a preferred driver, please inform us at the time of booking, and we will accommodate your request whenever possible.

Are there any discounts available for regular customers?

Yes, we offer special rates and discounts for repeat customers and long-term bookings. Please contact us to discuss any ongoing promotions or how we can best meet your needs at a discounted rate.

How can I contact Bassi Transport Services?

You can reach us via the following methods:

• Phone: +65 92397061
• Email: operations@bassitransport.com

If you have any other questions, feel free to reach out to us, and our friendly team will be happy to assist you! We look forward to providing you with safe, reliable, and affordable transport services.